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Microsoft Solutions Partner | Dynamics 365 Supply Chain Management

Respond Faster and Operate Smarter with Dynamics 365 Supply Chain Management

Connect your supply chain from demand to delivery with AI agents and Microsoft Copilot. Guru Group LLC delivers end-to-end implementation, legacy AX migrations, and 24/7 managed operations support so you can respond to disruptions before they become costly delays.

Schedule Architecture Session See How It Works
Supplier Communications Agent (Preview) AI-Powered Demand Planning 5,000+ Extensibility Points
Autonomous Supply Chain Intelligence Active • 99.9% Uptime
Supply Chain Management
Official Microsoft Product
Gartner® Magic Quadrant™
Named a Leader in Cloud ERP for Product-Centric Enterprises
Vera Bradley Case Study
550 POS Terminals Converted Overnight
Microsoft Solutions Partner
Business Applications & Data & AI
Enterprise Cloud Supply Chain

What is Microsoft Dynamics 365 Supply Chain Management?

Microsoft Dynamics 365 Supply Chain Management is an AI-first platform built to turn fragile, reactive supply chains into resilient networks that plan, produce, and fulfill on their own terms.

Where legacy MRP and on-premises ERP force planners to stitch together spreadsheets across planning, sourcing, production, and the warehouse floor, Dynamics 365 Supply Chain Management keeps every one of those signals in a single live data model.

Copilot and purpose-built AI agents sit on top of that data model to flag a late shipment, renegotiate a purchase order, or reschedule a maintenance window—often before an operations manager would have noticed the issue at all.

Supply Chain Planning
Procurement & Sourcing
Manufacturing & Shop Floor Management
Warehouse Management & Fulfillment
Warehouse and manufacturing analytics dashboard in Dynamics 365 Supply Chain Microsoft Cloud ERP

Recognized Leader in Cloud ERP

Microsoft is named a Leader in the November 2024 Gartner® Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises—reflecting continuous investment in planning, manufacturing, and fulfillment innovation.

Global Site & Facility Scaling
Clone warehouses & production sites in minutes
Multi-Site Ready
Copilot & AI Agents

Inside the Platform: Where AI Agents Do the Legwork

Instead of dashboards that only tell you what already went wrong, Dynamics 365 Supply Chain Management pairs Copilot with dedicated agents that act on your planning, sourcing, and fulfillment data as it changes.

Supplier Communications Agent (Preview)

Manage supplier communications autonomously to confirm order delivery and proactively address risks, preempting costly delays—now available in preview directly within Dynamics 365 Supply Chain Management.

  • Automated delay detection & rebooking
  • Real-time purchase order variance alerts
  • Comprehensive supplier performance scoring

Improve Demand Planning

Improve forecast accuracy with AI, your own machine learning models, and external signals. Enhance forecast explainability, address outlier handling, and automate reports so planners spend less time reconciling spreadsheets.

  • AI & custom ML forecasting models
  • Forecast explainability & outlier handling
  • Automated demand planning reports

Eliminate Stockouts

Run flexible and rapid supply planning that reacts to real-world volatility, helping you eliminate stockouts and keep production lines and store shelves reliably supplied.

  • Flexible, rapid supply planning runs
  • Real-time inventory visibility
  • Automated replenishment recommendations

Boost Productivity with Copilot

Discover how Copilot helps automate actions in supply chain processes using natural language processing-based AI capabilities—directly inside Microsoft Teams and Outlook.

  • Conversational exception & risk analysis
  • Native Microsoft Teams collaboration hub
  • Automated exception summary drafting

Collaborate in Real Time

Mitigate risk through collaboration by enabling hybrid supply chain teams, suppliers, and customers to work together in the flow of work—from within Dynamics 365.

  • In-context supplier & customer collaboration
  • Shared planning workspaces
  • Reduced email & spreadsheet back-and-forth

Increase Process Efficiency

Perform process mining to get real-time insights into warehouse process inefficiencies and take corrective actions—backed by a modern, intuitive UI for frontline workers on handheld devices.

  • Real-time warehouse process mining
  • Modern handheld UI for frontline workers
  • Generative, step-by-step workflow help
Six Pillars, One Platform

Every Function, One Connected Operating Model

Planning, procurement, manufacturing, warehousing, transportation, and asset maintenance run off the same data model—so a change on the shop floor is visible in the planning screen the same minute it happens.

Supply chain planning Planning

Supply Chain Planning

A planner's job shouldn't be reconciling three spreadsheets before lunch. This pillar keeps demand, supply, and inventory numbers in one place so plans stay realistic as conditions change.

  • AI and custom ML forecasting models
  • Rapid, re-runnable supply plans
  • Real-time collaboration with suppliers and customers
Software team configuring Dynamics 365 procurement dashboards Procurement

Procurement & Sourcing

Requisitions, RFQs, and vendor scorecards live next to the purchase orders they generate, so buyers see supplier performance history before they commit spend.

  • Guided requisition-to-PO workflows
  • Supplier Communications Agent confirms delivery automatically
  • Vendor performance scorecards
Strong match: Guru Group already delivers Financial & Supply Chain Automation as a core service—this pillar is where that expertise plugs in directly.
Engineer monitoring Dynamics 365 shop floor dashboards Manufacturing

Manufacturing & Shop Floor Management

Discrete, process, and mixed-mode production runs are scheduled against the same capacity model your planners already trust, with shop-floor control reporting progress back in real time.

  • Finite & infinite production scheduling
  • Real-time shop-floor data collection
  • Live OEE tracking per line
Order management and pricing Order Management

Order Management & Pricing

Orders route to whichever plant or warehouse can fulfill them fastest, while pricing and promotions stay consistent across every channel you sell through.

  • Unified order orchestration across channels
  • Dynamic pricing & promotion rules
  • Fabric-powered order analytics
Team configuring Dynamics 365 warehouse management on laptops Warehousing

Warehouse Management & Fulfillment

Mobile-first receiving, put-away, and wave picking keep pace with peak volume, while storage optimization and cross-docking rules cut travel time on the floor.

  • Mobile receiving, put-away & picking
  • Wave planning & labor optimization
  • Cross-docking & storage optimization
Technician reviewing Dynamics 365 asset monitoring dashboard Assets

Asset Management & Maintenance

Connected equipment sensors feed maintenance schedules directly into the same planning engine that runs production, so a machine's downtime window is never a surprise.

  • Connected equipment monitoring
  • Preventive maintenance scheduling
  • Full asset lifecycle tracking
Global Multi-Site Architecture

Scale Across Global Plants & Warehouses with Unified Visibility

A second plant or a new regional warehouse shouldn't mean a second implementation project. Dynamics 365 Supply Chain Management runs every site off one item master and one planning engine, so expansion is a configuration exercise, not a re-platform.

Standardized Global Item Master
Inter-Site Transfer Orders
Global Trade & Landed Cost Compliance
Real-Time Cross-Site Capacity Planning

One Model, Every Facility Type

Shared Item Master
Production Plants
Shared BOMs & routings across every plant
Distribution Centers
Common warehouse layouts & picking rules
Cross-Border Lanes
One trade-compliance ruleset per lane
Inter-Site Transfers
Automated stock movement between sites
No site-by-site reconciliation: every plant, warehouse, and lane above plans and reports against the same shared data model.
Guru Group Consulting Services

How Guru Group LLC Accelerates Your Dynamics 365 Supply Chain Success

Guru Group LLC has spent years inside plant floors and distribution centers, not just ERP configuration screens—so our recommendations start from how your operation actually runs, not a generic template.

Operational Readiness Diagnostic

We map your current planning maturity, shop-floor complexity, and warehouse layout against Microsoft's reference architecture, then translate the gaps into a phased modernization roadmap.

  • End-to-end operations workflow audit
  • Multi-site architecture blueprint
  • Licensing tier & TCO comparison

Configure-and-Deploy Rollout

Our delivery teams configure item masters, warehouses, and production flows in parallel sprints, wiring up approvals and role-based security so go-live doesn't disrupt daily fulfillment.

  • Sprint-based configuration & testing
  • Role-based security & Segregation of Duties (SoD)
  • Frontline user enablement on handheld devices

Retiring AX 2012 & SAP, Safely

Legacy plant floors and warehouses rarely tolerate downtime. Our migration playbook re-platforms item masters, BOMs, and open orders while your operations keep shipping.

  • AX 2012 / SAP code & data audit
  • Automated data cleansing & validation
  • Zero-loss inventory balance cutover

Fulfillment Process Automation

From requisition to shipping dock, we replace manual handoffs with configured automation rules that cut cycle time and keep every facility working from the same playbook.

  • Automated wave & work order planning
  • IoT-connected asset monitoring setup
  • Power Automate RPA approval flows

Proprietary Connectors & Extensions

When standard functionality falls short, we ship certified AppSource apps—including our own BarTender Barcode Connector and Docentric AX Reporting—plus bespoke Azure microservices.

BarTender Barcode Docentric AX
  • BarTender enterprise label printing integration
  • Docentric AX pixel-perfect document design
  • Custom REST APIs & Power Platform connectors

Round-the-Clock Operations Desk

Plants and warehouses don't stop at 5 PM, and neither do we. Our support desk covers One Version validation, performance tuning, and tier-3 incident response around the clock.

  • Proactive One Version update validation
  • Global delivery centers (USA & Pakistan)
  • Continuous trade & regulatory patching
Smooth Transition

Still Running AX or SAP on the Plant Floor? Let's Retire It Without a Shutdown

Unsupported on-premises systems put production continuity, inventory accuracy, and vendor compliance at risk. Guru Group LLC follows a proven 5-stage path that carries your item masters, BOMs, and open orders forward while your warehouses keep shipping.

Guru Group Migration Guarantee:

Parallel inventory & production validation ensures 100% operational data accuracy before cutting over to live production.

1
Plant & Warehouse Environment Audit

Catalog every customization, integration, and deprecated workflow across your current AX 2009/2012 or SAP footprint before touching production data.

2
Item Master & BOM Data Migration

Extract, cleanse, and remap legacy item masters, bills of materials, open orders, and inventory valuations into Microsoft Dataverse schemas.

3
WMS, TMS & IoT Integration Rebuild

Rebuild legacy customizations as non-intrusive D365 extensions and reconnect third-party warehouse, transportation, and IoT sensor systems.

4
Shadow-Run Production & Inventory Testing

Run new and legacy systems side by side across a full production cycle to confirm inventory counts and shop-floor transactions reconcile exactly.

5
Weekend Cutover & Floor-Side Hypercare

Go live over a single weekend with engineers stationed on the shop floor and in the warehouse through the first full fulfillment cycle.

What Changes on the Ground

Measurable Business Impact: Velocity, Accuracy, and Cost Savings

These aren't projected estimates—they're figures Microsoft and its customers have already published for Dynamics 365 Supply Chain Management deployments.

550
POS Terminals Converted Overnight
Vera Bradley converted 550 POS terminals to Dynamics 365 overnight, saving millions in maintenance and software costs.
25%
Reduced Live Agent Escalations
Vera Bradley reduced live agent chat escalations by 25% after standardizing on Dynamics 365.
99.9%
Uptime SLA
Multiple levels of cybersecurity, physical, and endpoint security keep your data available when you need it.
5,000+
Extensibility Points
Adopt and personalize standardized processes through 5,000+ developer extensibility points on Microsoft's open platform.
Common Inquiries

Frequently Asked Questions

Questions we hear most often from operations and IT leaders sizing up Dynamics 365 Supply Chain Management for their plants and warehouses.

Business Central targets small-to-midsize businesses running a single site with straightforward inventory and order flows. Dynamics 365 Supply Chain Management is built for organizations juggling multiple plants or warehouses, complex bills of materials, IoT-connected equipment, and cross-border trade rules—scale that Business Central isn't designed to carry.

The Supplier Communication Agent utilizes machine learning to continuously monitor purchase order commitments, shipment tracking data, and supplier responsiveness. It automatically drafts and sends delay inquiries, negotiates revised lead times, and reroutes orders to alternate suppliers when needed—escalating only true exceptions for human review while maintaining full audit logging.

We treat the cutover like a production event, not a weekend IT project. Data cleansing and schema mapping happen in a sandbox first, item masters and open orders run in parallel against both systems until the numbers match exactly, and only then do we flip the switch—typically over a single weekend with engineers on-site through the first fulfillment cycle.

Every plant and warehouse you add is just another site inside the same database—there's no separate instance to stand up. Item masters, inter-site transfer orders, and capacity plans are shared by default, and trade-compliance rules apply automatically the moment a shipment crosses a border.

Guru Group publishes certified integrations on Microsoft AppSource, including our BarTender Barcode Connector for enterprise-grade label printing and automation. We also specialize in advanced document design with Docentric AX Reporting, warehouse hardware connectors, and secure Azure API gateways for legacy SAP and CRM integrations.

Think of it as an extension of your own team, not a ticket queue. We validate every Microsoft One Version release before it touches your environment, keep an eye on performance around peak seasons, and staff tier-3 incident response from delivery centers in North America and Karachi, Pakistan so someone is always awake when your warehouse is running.

Microsoft offers simple, straightforward pricing: the standard Dynamics 365 Supply Chain Management plan is licensed per user, per month, paid yearly, while the Premium plan adds Copilot-powered demand-planning capabilities for organizations that need to adapt quickly to demand shifts. Guru Group LLC helps you select the right plan and licensing mix based on your user roles and operational complexity.
Built for the Plant Floor

Give Your Supply Chain a Platform That Reacts as Fast as Your Operations Do

Stop reconciling planning spreadsheets after the fact. Guru Group LLC pairs Microsoft's AI agents with hands-on plant and warehouse experience to get you live on Dynamics 365 Supply Chain Management.

Connect with Our ERP Architects